Whether it's a slow drip you've been ignoring or a section of shingles the wind just took, Roof Repair Smedway sends licensed Hail Damage Roof Repair technicians throughout Novato, CA to look at it properly, not guess over the phone.

Before Roof Repair Smedway was a name on a truck, our foremen were already up on ladders across Novato, CA, figuring out which shingle brands actually hold their seal through a rough season and which ones just look good in a showroom.
Every lead technician we send to a Novato property carries current Novato, CA licensing and full insurance, and we'll produce that paperwork before you ask twice.
We've replaced enough botched patch jobs from other companies to know exactly what corner-cutting looks like a year later — drywall stains, soft decking, mold nobody can see yet.

Proof of licensing before the first ladder goes up.
Storms don't wait for office hours, so our on-call line doesn't either.
Every price is itemized, not eyeballed over the phone.
We already know Novato's weather patterns and permit process.
Most emergency calls we get trace back to a smaller sign that went unnoticed for weeks or months.
The earlier one of these signs gets a proper look, the smaller the repair usually stays; waiting rarely makes a roof problem cheaper to fix.
If the water coming off your downspouts looks gritty, the shingle surface is thinner than it should be.
Shingles that curl at the edges have lost flexibility and are more likely to crack in the next windstorm.
Pinpricks of light in the attic are an early, fixable version of what becomes a leak later.
Sagging or soft drywall usually points to sustained moisture, not a single isolated drip.
A slow leak or failing ventilation can quietly drive up cooling costs before you notice the leak itself.
Even a small missing section can let in enough water to rot decking in a single storm.
Not every call needs the same fix, so we scope each Novato job individually instead of running everything through one generic quote.
Below is the full breakdown of what we cover in Novato, so you can see roughly where your situation fits before you even call.
Active leaks get priority dispatch — a temporary cover first, a proper repair as soon as the crew can get materials on-site.
Our residential scope covers shingle repair, full reroofs, ventilation upgrades, and skylight flashing fixes.
Commercial roofs run different membrane systems entirely, and our crews are trained specifically on TPO, EPDM, and modified bitumen.
A full tear-off strips the roof to the decking, replaces any damaged boards, and rebuilds with new underlayment and shingles to current code.
Scheduled maintenance catches loose flashing and clogged valleys before the next storm turns them urgent.
Ice-dam prevention, dormer flashing, and unusual roof pitches get handled by our senior technicians specifically.

Four steps, no surprises in between — here's exactly what happens after you pick up the phone.
Call +1-844-212-9199, describe the issue, and dispatch routes it to the nearest available Novato crew.
A technician walks the roof and, when accessible, checks the attic side for the full picture.
An itemized estimate is delivered before any work starts, covering materials, labor, and cleanup.
Once approved, the crew completes the work to manufacturer spec and cleans the site before leaving.
We could list a dozen more reasons to work with us, but these six are the ones Novato homeowners mention most often when they leave a review.
Being local means we're rarely the crew still driving in from somewhere else.
Every estimate is itemized so you know exactly what you're paying for.
Certifications stay current so material warranties remain valid after installation.
Every job includes a written labor warranty separate from the shingle manufacturer's coverage.
Storm-damage jobs come with documentation formatted for how most Novato, CA adjusters review claims.
If a repair solves the problem, that's what we recommend — we don't push a replacement to inflate the invoice.

Every job closes with a written workmanship guarantee, separate from whatever the material manufacturer already covers — if something's wrong, we come back and fix it.
We also guarantee the number on your estimate — barring a scope change you approve first, that's the number on your invoice.
If you ever need to use the guarantee, the process is a phone call, not a fight.
We stage crews across Novato, CA so a storm hitting one part of the region doesn't leave the rest of Novato waiting.
When a storm moves through Novato, CA and call volume spikes, active leaks get prioritized first while we communicate realistic wait times for everything else.
Coverage decisions are based on actual drive time from the nearest staged crew, not a fixed distance line on a map.

"Full reroof took three days. Cleanup was better than we expected — not a nail left in the yard."
— Novato Homeowner
"Got quotes from three companies. Theirs was the only one that actually explained the pricing instead of just stating a number."
— Novato Homeowner
"Called at 6am after a bad hailstorm and someone actually picked up the phone."
— Novato Homeowner
"Crew walked me through the attic issues with photos before quoting anything."
— Novato Homeowner
"Storm chasers kept knocking on doors after the last big wind event. We called Roof Repair Smedway instead since they're actually local."
— Novato Homeowner
"Appreciated that they explained why a repair made more sense than a replacement for our roof's age."
— Novato Homeowner
Same-day emergency response and honest pricing across Novato, CA.
Call +1-844-212-9199